1h ago
Offline POS System Stopped Responding
Dear Paul,
I tried calling your number, but it wouldn't take a message. The Registration system seemed to work fine. There weren't any walk-ins, so we weren't able to test that aspect of it. The POS system worked OK for about an hour, but then it stopped allowing us to select the options for merchandise, DP tickets, etc. You would tap on a choice, and nothing would happen. You could tap on the admission ticket options and get a bit further, but the system would no longer work as it did initially. This happened when it was in the offline mode. The person scheduled to work for me didn't come, so Karrie Klug offered to fill in for him. She was very familiar with IPads and card readers, and she could tell you better than I can what the devices said. The same phenomenon happened on both IPads. Someone suggested that the cause could be the many data-intensive pieces of equipment at the site, but Tim said couldn't be the reason. Anyway, if you want a fuller picture of what the devices were doing and saying, I suggest you call Karrie. Her number is 724-516-1008. We were able to enter most of the sales data, except for some door prize tickets and $80 in T-shirt sales.
--Marianne
Pending